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  1. Replies
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    We've actually deleted TONS of this stuff but it...

    We've actually deleted TONS of this stuff but it still crops up.

    I'll see about removing these. Thx.
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    Unscheduled Downtime

    We had a little unscheduled downtime this morning - apologize for the inconvenience.

    Things should be 100% back to normal now.
  3. Yup, looks like some more users to delete. Thanks...

    Yup, looks like some more users to delete. Thanks for the tip.
  4. You're totally welcome. We upgraded the...

    You're totally welcome.

    We upgraded the captcha to be a little tougher and I'm mass-nuking accounts that are just spam.
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    This was a little JavaScript error that's now...

    This was a little JavaScript error that's now been corrected once and for all.
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    Yup, we had a few flag problems. You should be...

    Yup, we had a few flag problems.

    You should be seeing the correct flags now.
  7. Yes, it's it's true... I know because I worked...

    Yes, it's it's true... I know because I worked under Dexter to write the aforementioned software for GPS locating and positioning. It's still in private beta, as of this writing, as is a version for...
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    Yes, the DB requires a bit of short maintenance...

    Yes, the DB requires a bit of short maintenance daily including index rebuilds. It's also part of our backup window for disaster recovery. It used to be so fast it was not noticeable but with the...
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    Just an update - we are working on this but it is...

    Just an update - we are working on this but it is not yet in place.
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    We're making some changes to the mailing list...

    We're making some changes to the mailing list software that will, among other things, give us better insight into any issues with undeliverable issues that pop up.

    I can't say when the new system...
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    Clicking on the URL will confirm you but the...

    Clicking on the URL will confirm you but the white window should be saying 'Thanks'. We'll look at that.

    We're going over the mailing list stuff to make sure that everything is setup in the way...
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    We're not able to investigate each instance...

    We're not able to investigate each instance separately - in my experience 90% of the time it is an ISP blocking the message as spam at their gateway, which is not something we can do anything about....
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    If you are indeed in Athens, I'm not sure the...

    If you are indeed in Athens, I'm not sure the last time a message was sent to that region but either way, please hang tight for now.

    We'll see what comes from the instance we're looking into now...
  14. Upgrade complete - thank you for your patience.

    Upgrade complete - thank you for your patience.
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    Actually, the survey didn't go out to the entire...

    Actually, the survey didn't go out to the entire list, they targeted a subset.

    Anyway, can you send me the email addresses you're using via private message here and I'll see what I can find out?
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    If you filled out the survey, tried to download...

    If you filled out the survey, tried to download the file and could not, but no longer have the link, please send an email to:

    survey@offspring.com

    and they will do what they can to help you...
  17. Replies
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    Go ahead and create new threads as you'd like -...

    Go ahead and create new threads as you'd like - no need to wait for any maintenance.

    The point here is closing insanely large threads - you can't really view a thread with 27k responses in...
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    They don't send out that many messages and when...

    They don't send out that many messages and when they do, they're usually targeted at a specific geographic region (i.e. something about a specific event). Sometimes it is as specific as x miles from...
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    The download link should now be working. ...

    The download link should now be working.

    Please feel free to download again and very sorry for the inconvenience.
  20. Replies
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    The emails are actually still going out. Sending...

    The emails are actually still going out. Sending all those emails takes a long time!
  21. Replies
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    Yeah, I see the problem now. It's part of a...

    Yeah, I see the problem now.

    It's part of a system that we do not control so we're working on getting the right person to fix it.
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    I'm going to try completing the survey and try to...

    I'm going to try completing the survey and try to see what you guys are seeing. Very odd.
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    So it downloads the file (how long did it take)...

    So it downloads the file (how long did it take) but it shows empty? The file is 4.1MB.

    I just downloaded it again (for like the 5th time) - no problem. I tried it in Firefox and Safari on the Mac...
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    Strange that some people are having trouble...

    Strange that some people are having trouble downloading the file - no problems here on any machines and there's plenty of bandwidth available, not congested.

    We'll look at a few more things - feel...
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    There's no real right and wrong for this stuff,...

    There's no real right and wrong for this stuff, every project is different with different budgets, constraints, etc...

    And I do think that you should know how to do this stuff yourself before you...
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