This is not entirely untrue. Whether it is simply when they are around white people or not, but I have seen it first hand at stores that SOME...SOME black patrons simply feel they do not have to wait their turn. I have never seen a full blown scene, but it gets a bit unsettling when waiting patiently in line you hear people mumbling crap that is clearly inappropriate or that bs fidgeting, nail clicking crap. Also, I have seen when waiting behind them, they will take their sweet ass time paying or checking out just to make others wait. I just don't see this from whites.
It's total bullshit; most places around where i live close the kitchens about 40 minutes before closing to avoid this issue.
Though on the flip side, i do hate in North American restaurants how often you get rushed through your meal by the service staff; i of course understand why they do this, but i wish they got paid a living wage so i didn't have to go through that nonsense everytime i'd like to relax and take things a bit slow.
Originally Posted by Tom Gabel
Actually, it's not the servers who decide to rush you out. I worked at Perkins (I don't think you have them in Canada, but they're one of the top 4 largest restaurant chains in the US), and at the end of every shift, our boss would print our numbers. Those included our beverage percent (how many of our customers ordered a beverage and not just tap water?), pie sales, something else I can't remember, and our table turn time. The last one had to be under 40 minutes for our boss to be happy. Over 40 minutes was marked red, 40 was yellow, and under was green. That time was calculated from when you first put in the order, to when they pay their bill, so the servers have to really rush you to pay, even if they don't really care if you leave. Hell, my boss pulled me aside a few times cause my turn times were ALWAYS in the 40s, and would tell me to talk to the other servers for advice on how to get them lower... apparently, other servers would move customers from one table to another (just on the computer; not physically) after like 37 minutes, and then have to keep track of who was actually where when they entered in orders, and not let anyone else take out their food for them because it'd end up at the wrong table. Anyway, the point is, it's not the servers who are gung-ho about turn times... it's not about the wages they earn. It all comes from the bosses, and it's obnoxious. When I go out to eat, I wanna relax and chill. I don't wanna be rushed out the door as soon as I finish eating.
In some states in the US, servers earn minimum wage, which I guess is in the range of $7-8/hr these days? However, other states (like the state I grew up in) allow restaurants to pay servers $2 or $3/hr, and make up the rest in tips. As long as they reach minimum wage after getting their tips, everything is fine legally. So the restaurant gets off with not really paying its employees, and the customers are directly responsible for the server's livelihood. It's disgusting.
This is... absolutely disgusting.
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We never rush people out, ever. Even if it after 10, the most we do is turn off the music.
We just finished restaurant week, which is essentially this city wide promotional deal to get people out to local restaurants. Anyway, we've been fucking swamped since it started Saturday before last, until it ended on Sunday. One of my coworkers made a reservation for a group of 5 at 8:30. Whatever, no big deal. Her party doesn't all get here until 9ish and they don't leave until 11:30. She worked a lot of restaurant week, so she knows how awful it was. She knew this was the last night and that everyone was desperate to get off so we could finally have our day off. I can't speak for everyone, but I worked 6 restaurant days straight and basically wanted to die. Then, get this, on an $80 bill she tipped nothing. I guess it's common not to tip your coworks, I had no idea. Still, she paid for someone else's meal, kept her coworkers an hour and a half late, and still didn't fucking tip?
Anyway, the owner/head chef/boss is typically here all day and the last to leave at night. He doesn't want us refusing service before 10pm and he doesn't let us push people out at all. We've literally sat people at 9:55. Sometimes they're good people and hurry out quickly, or we have exceptionally busy night where we can't sit people till 9:30 and we end up with 6 tables at 11. That doesn't really bother me. It's that two top that came in at 9:45 when we were dead and apparently too fucking brain dead to realize it's shitty to stay until 11:30 when you finished eating at 10:45, or their just to fucking entitled to care.
Also, I think our tipping system is awful but still general tip 15-20 percent except in cases of outstandingly fantastic or terrible service. I even tip my coworkers (seriously, is that a thing?).
I wrote a four word letter.
That is the sort of thing I would personally never leave her alone about.
The nice thing about working in a bar in NC is that the kitchen closed by midnight. So at two, when we closed, no one would be eating. NC liquor laws are super tight too, so legally, the place has to be empty of patrons by 230. So as soon as closing time rolled around, security was like "gtfo bitch". However, I worked at a high volume bar, so on the weekends I would work 4pm to sometimes 430am.
That girl is a pure asshole. No, not tipping your coworkers isn't a thing. Both at Perkins and at Domino's, we would tip our coworkers farrrrrr more than usual. However, we'd often give our coworkers free stuff, too, so in the end we'd just pay what we'd normally pay (minus tip), and the coworker would get to pocket a lot of it. During a shift when the boss was there, of course we couldn't get away with giving free stuff to our coworkers, but even then we'd still tip like 30-40%. What an asshole.
Same. In the US, if I get average service, I tip like 15%. If I get bad service (waiting forever, rude server), I might tip 8-10%. If the server is really cool and it's actually a positive experience, I tip about 20%. The only time I ever stiffed a server's tip in my adult life was this time I waited 45 minutes for a refill on my coffee, and then saw my server on the other side of the restaurant, chilling in a booth, smoking a cigarette, and chatting on her phone. She was not on break (especially not for 45 minutes). She did not get a tip.
I've gotten used to not tipping now, though, and it makes me really hate the US system. I hate in the US that, if I wanna go out to eat, I have to plan on not only buying my food, but paying an extra 15-20% on top of that. Pay servers decent wages so that tips are extra for exceptional service, like it is here. Jesus.